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Fulfilling your order

As soon as we receive your order, we’ll get started on the fulfilment.

Each order is automatically routed to the print facility closest to your customers via our global print network before being printed, packed and dropshipped direct to your customers.

During the order fulfilment stage, order status updates will be made available to you from within your Adobe Commerce account, including confirmation of when your order has been dispatched and any relevant tracking details.

Got a question?

Our integration FAQs should have the answer! If not, feel free to get in touch with us by emailing support@prodigi.com, and one of our friendly customer support advisors will be more than happy to help.